Customer feedback is so valuable, but you need to know how to get it and what to do when it’s not good! In this Webinar, Maine SBDC at CEI Certified Business Advisor Ali Lane will teach you how to encourage online reviews and increase your star rating on the most popular channels. She will also go over how to reply to the good, the bad, and the ugliest of reviews with tact and effectiveness!

Funded in part through a cooperative agreement with the U.S. SBA. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Contact mainesbdc@maine.edu