Customer feedback is so valuable, but you need to know how to get it and what to do when it's not good! In this Webinar, Maine SBDC at CEI Certified Business Advisor Ali Lane will teach you how to encourage online reviews and increase your star rating on the most popular channels. She will also go over how to reply to the good, the bad, and the ugliest of reviews with tact and effectiveness! Funded in part through a cooperative agreement with the U.S. SBA. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks

Tech for everyone should be made by everyone. Female entrepreneurs continue to face unique challenges in starting and growing businesses and these challenges are amplified in the technology sector. That’s why we created Propeller. Our goal is to help creative, problem-solving women develop tech-based businesses and form a network that supports the participation of women in technology. During this hands-on, online 6-week startup program, participants will learn about customer research and product development while receiving support from the program facilitator. Every participant is given 2 hours outside of the session time to meet with the program facilitator to receive 1:1

Whether you are a young entrepreneur in age, in business years, or veteran – Let’s explore how to recognize, cope with, and overcome the feelings of self-doubt and inadequacy that plague many (aspiring ) business owners. Throw off your imposter mask! Bring your cup of tea or coffee. Let’s use this confidential and supportive space to share ideas, get ideas. (Ruth will use and share this resource: How to Deal With Imposter Syndrome as a Young Entrepreneur | Entrepreneur)

In this 6 week workshop, Brand Strategist Mallika Malhotra, will help you compose the key brand statements your business needs to stand out and thrive. Get ready to tackle your brand Mission, Vision, Positioning statements and more! While we all know branding is important, getting the ball rolling can be difficult. As you begin to work on all of the various brand statements to communicate your story, you may end up feeling more confused. Often, even the most motivated business owners get stuck in this step, struggling to articulate their brand message in a way that resonates with their ideal customer

Under the Maine Retirement Saving Program, employers with 5 or more employees are mandated to provide their employees with a Qualified Retirement Plan or facilitate employee deferrals into a newly formed State of Maine Roth IRA account program. The mandate will take in effect in April 2024. What are employers' obligations and options? What tax implications are there for employers who opt to provide a match to employees’ contributions? Join us in learning more about this new state-wide program. Our Retirement Planning Series will be presented by Ben Daigle and Jake Kenyon, Wealth Advisors from Old Port Advisors, a Portland-based financial

First Aid Bag, Recipe Swap, and Mystery Project

Placemats and a Mystery Project

Are you intimidated or overwhelmed by the task of bookkeeping? Are you ready to simplify your approach to bookkeeping? In this 1-hour workshop, Frances Keil of Modern Bookkeeping Services will highlight some best practices so you can feel more confident bookkeeping for your small business. This workshop will also cover: Transactions: Learn how to track your financial transactions effectively, create categories, and stay organized so nothing slips through the cracks. Analyzing Your Books: Understand how to interpret your financial data, enabling you to make informed decisions for your business's growth and stability. Bookkeeping Tools: Discover bookkeeping solutions that fit your business needs and preferences. Register

In this 1-hour webinar, WBC Social Media Consultant, Katie Kelley, will explore how to creatively engage with your Instagram audience to show off your product or service using short form video. We will cover the basics of Instagram Reels, discover trends, implement best practices and learn how to incorporate this form of sharing into your marketing strategy. Register Today!